Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

AI Tools Academy ("we," "our," or "us") operates the website learnaitech.shop (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account or purchase courses
• Fill out contact forms or request customer support
• Subscribe to our newsletter or marketing communications
• Participate in surveys, promotions, or contests
• Post reviews, comments, or other content on our platform

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Account Credentials: Username, password (encrypted)
• Payment Information: Billing address, payment card details (processed securely through third-party payment processors)
• Profile Information: Professional background, interests, educational goals
• Communication Data: Messages sent through our platform, customer support inquiries

1.2 Information Collected Automatically

When you access our Service, we automatically collect certain information about your device and usage patterns:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, courses viewed, search queries, referring URLs
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account)
• Payment processors and fraud prevention services
• Analytics providers and advertising partners
• Public databases and data enrichment services

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery and Operations

• Process course purchases and deliver educational content
• Create and manage your account
• Provide customer support and respond to inquiries
• Process payments and prevent fraudulent transactions
• Send transactional emails (order confirmations, receipts, account notifications)

2.2 Service Improvement and Personalization

• Analyze usage patterns to improve our courses and platform functionality
• Personalize your learning experience and recommend relevant courses
• Conduct research and development for new features and services
• Optimize website performance and user interface

2.3 Marketing and Communications

• Send promotional emails about new courses, special offers, and updates (with your consent)
• Display personalized advertisements on our website and third-party platforms
• Conduct surveys and gather feedback
• Administer contests, promotions, and referral programs

2.4 Legal and Security Purposes

• Comply with legal obligations and respond to legal requests
• Enforce our Terms & Conditions and other policies
• Protect against fraud, security breaches, and other malicious activities
• Resolve disputes and troubleshoot problems

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations when you purchase courses
• Consent: When you explicitly agree to marketing communications or optional data collection
• Legitimate Interests: For business operations, fraud prevention, and service improvement (when not overridden by your rights)
• Legal Obligations: When required by law to retain or disclose information

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics, Facebook Pixel)
• Marketing Cookies: Used to display relevant advertisements and measure campaign effectiveness
• Preference Cookies: Remember your settings and preferences

4.2 Managing Cookies

You can control cookie preferences through our cookie banner displayed on your first visit. You can also manage cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

For more information about cookies, visit www.allaboutcookies.org.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties in the following circumstances:

5.1 Service Providers

We engage trusted third-party companies to perform functions on our behalf, including:

• Payment processing (Stripe, PayPal)
• Email delivery services (Mailchimp, SendGrid)
• Customer support platforms
• Analytics and advertising services (Google Analytics, Facebook)
• Cloud hosting and data storage providers

These service providers have access to personal information only as necessary to perform their functions and are contractually obligated to protect your data.

5.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Requests from law enforcement or government authorities
• Protection of our legal rights, safety, or property
• Investigation of fraud, security issues, or terms violations

5.4 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods include:

• Account Information: Retained while your account is active and for a reasonable period after deletion
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Marketing Data: Retained until you unsubscribe or opt-out
• Cookies and Analytics Data: Typically retained for 26 months

When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection practices
• Secure payment processing through PCI-DSS compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Your Privacy Rights

8.1 General Rights (All Users)

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time

8.2 Additional Rights for EEA/UK Users (GDPR)

• Data Portability: Receive your data in a structured, machine-readable format
• Restriction of Processing: Request restriction of how we process your data
• Objection: Object to processing based on legitimate interests
• Automated Decision-Making: Right not to be subject to decisions based solely on automated processing
• Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
• Lodge a Complaint: File a complaint with your local data protection authority

8.3 California Privacy Rights (CCPA/CPRA)

California residents have additional rights:

• Know what personal information is collected, used, shared, or sold
• Delete personal information held by businesses
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising privacy rights

8.4 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within 30 days (or as required by applicable law).

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover we have collected information from a child under 18, we will promptly delete it.

10. International Data Transfers

Our Service is operated in the United States. If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield certification (where applicable)
• Other approved transfer mechanisms

11. Third-Party Links

Our Service may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting a notice on our website
• Sending an email to the address associated with your account
• Updating the "Last Updated" date at the top of this policy

Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Information

14. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" (DNT) feature. Because there is not yet a common understanding of how to interpret DNT signals, our Service does not currently respond to browser DNT signals. Instead, you can use the various tools provided in this Privacy Policy to control data collection and use.

15. Your California Privacy Rights (Shine the Light)

California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes without your explicit consent.

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